Business Transformation

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Business Transformation

With the ever-changing relationship between the customer and provider, the training course below prepares you for this digital transformation. The course covers the Customer Success Manager job role.


Cisco Customer Experience training and examinations prepare you for key roles in services or subscription-based organizations.

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Cisco Customer Success Manager Specialist

Access Duration: 180 days

The Cisco Customer Success Manager (DTCSM) v2.1 course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully, helping your customers realize value from their solutions and achieve their business outcomes.


Self-Paced Training

Video Training

$800.00