Store Policies and FAQs - CCNP Routing and Switching E-Learning and Exam Bundle

Frequently Asked Questions

Q. What exams are available as part of the CCNP Routing and Switching E-Learning and Exam Bundle?

A. 300-101 CCNP ROUTE, 300-115 CCNP SWITCH and 300-135 CCNP TSHOOT.

Q. When will I receive the exam promotion code?

A. It takes between 2 and 5 business days for you to receive the email with the exam promotion code. The certification exam cannot be scheduled until 30 days after your purchase. After that point, you will have up to 180 days to schedule and take your Cisco CCNP certification exam.

Q. What are the steps to apply the exam promotion code?

A. Log into Pearson to complete the exam scheduling process and follow the below steps to use the promotion code:

  • Go to Pearson and click "Sign in."
  • Select exam.
  • Select language.
  • Click "Schedule this Exam" (the full price of the exam is listed on this page).
  • Accept the confidentiality agreement.
  • Select test center.
  • Select date.
  • Select time.
  • Select "Proceed to Checkout".
  • Confirm Personal Information and "Next."
  • Read and agree to policies and "Next."
  • Click "Add Voucher or Promo Code."
  • Enter the exam promotion code you received and "Apply" to get discount. Then proceed to complete payment.

For questions about scheduling your exam, please contact Pearson VUE.

Q. I cannot use my exam promotion code because I receive an error that the code is invalid. How can I resolve this issue?

A. Please contact us.

Q. I lost my exam promotion code, can you reissue it?

A. Please contact us.