Cisco Modeling Labs - Personal


Frequently Asked Questions :


Q. What is the difference between Cisco Modeling Labs - Personal and Cisco Modeling Labs - Personal Plus?

A. Both Cisco Modeling Labs - Personal and Cisco Modeling Labs - Personal Plus are the same underlying software. The difference is that a Cisco Modeling Labs - Personal license allows the user to run 20 simulated nodes, and Cisco Modeling Labs - Personal Plus (*requires Cisco Modeling Labs v2.1 or later) allows 40 simulated nodes.


Q. How can I get help if I have questions about purchasing CML-Personal or if I’m having issues accessing my recent purchase?

A. If you have questions or issues regarding your order, please contact us. Be sure to provide your order number, Cisco user ID and email address that was used for the purchase.


Q. What are the system requirements for this software?

A. You can find the System Requirements in the Cisco Modeling Labs 2.0 Quick Start Guide.


Q. I purchased a Cisco Modeling Labs - Personal gift card. How can I redeem it?

A. Please follow the Coupon Redemption Instructions to redeem your gift card.


Q. When does my license start?

A. Your license subscription starts at the time of purchase. You can also view the expiration date of your license(s) anytime by finding your order on your My Account page.


Q. How can I download the Cisco Modeling Labs - Personal images?

A. To download your Cisco Modeling Labs - Personal images, first go to your My Account page and find your order. Follow the Download link in your order to the Software Download Center. Once there, choose and download the desired files.


Q. Where can I find my Cisco Modeling Labs - Personal license?

A. You can find your Cisco Modeling Labs - Personal license for 1.x and 2.0 installations under your order on your My Account page.


Q. I bought Cisco Virtual Internet Routing Lab Personal Edition. Will I get access to Cisco Modeling Labs - Personal?

A. Yes. Cisco Virtual Internet Routing Lab Personal Edition has been renamed to Cisco Modeling Labs - Personal. You will find that you now have access to both 1.x and 2.0 license files under your order on your My Account page. And the 2.0 software files are now available for you to download in the Software Download Center.


Q. Where can I find documentation for Cisco Modeling Labs - Personal?

A. For all documentation, including Release Notes, a Getting Started guide, as well as User and Admin guides, please go to the Cisco Modeling Labs documentation page.


Q. I’m encountering issues with my Cisco Modeling Labs – Personal setup. How can I get help?

A. Cisco Modeling Labs - Personal is a community-supported product. If you run into issues, start a thread in the Cisco Modeling Labs - Personal Community and someone will be happy to assist. It is an active community with our engineers and users alike participating.