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Cisco WebEx Connect

Part#: LCOT00003317       
Product Line: WebEx Virtual Classroom
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The Cisco WebEx Connect instructor-led course offered by High-Touch Delivery Learning Services is designed to show you the benefits of using Cisco WebEx® Connect as your single platform for bringing together people, processes, and information. You’ll learn how to download and configure Cisco WebEx Connect; how to navigate the ’hub’ and how to communicate with your contacts through instant message, voice and video calls, desktop sharing sessions, and launching Cisco WebEx meetings.

Duration: Three hours

Target Audience:

This course is designed for participants who want to learn how to use their Cisco WebEx Connect service. The primary audience for this course includes:

  • Connect users
  • Organization Administrators

Course Objectives

Upon completion of this course, you should be able to:

  • List the major benefits of using Cisco WebEx Connect
  • Download and launch the application
  • Navigate the hub
  • Configure your profile and preferences
  • Set up your Cisco WebEx Connect contacts list
  • Send instant messages and manage message archives
  • Exchange files and screen capture images with contacts
  • Start audio conferences and video calls
  • Start desktop sharing sessions
  • Start and conduct WebEx meetings
  • Make and receive calls with the Cisco® Unified Communication integrated soft phone

Course Prerequisites

Following are the prerequisites for this course: None

Course Outline

The course outline is as follows:

  • Getting Started
  • Download and install the Connect client
  • Navigate the hub
  • Configure your profile and preferences
  • Update your status
  • Setting Up Your Contact List
  • Add contacts
  • Organize contacts into groups
  • Search contacts
  • Colllaborating Through Instant Messaging
  • Send instant messages
  • Start group chats
  • Exchange files and screen capture images
  • View message history and recent emails with contacts
  • Using Collaboration Tools
  • Start voice calls
  • Start video calls
  • Share your desktop
  • Starting and Conducting WebEx Meetings
  • Start and join scheduled meetings
  • Start instant meetings
  • Send invites and reminders
  • Sharing in a meeting
  • Using the Cisco Unified Communication Integration

  • Set up the UC integration
  • Start and end calls
  • Receive, transfer, and forward calls
  • View call history
  • Check voicemail

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