Implementing Cisco Collaboration Applications (CLICA) v1.2
Access Duration: 180 days
CCNP Collaboration - Concentration
Implementing Cisco Collaboration Applications (CLICA) v1.2
Continuing Education Credits: 40
Access Duration: 180 days
Overview
The Implementing Cisco Collaboration Applications (CLICA) training teaches you the knowledge and skills to configure and troubleshoot Single Sign-On (SSO), Cisco Unity Connection and Cisco Unity Express, and Application clients.
Read moreTopics covered include streamlining communication procedures, strengthening compliance measures, and enhancing communication systems and devices.
Read lessCourse Objectives
- Configure Cisco Unity Connection integration
- Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
- Configure and troubleshoot Cisco Unity Express
- Describe SSO for Cisco Unified Communications applications
- Describe how Cisco Jabber and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
- Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
- Configure and troubleshoot Chat rooms and message archiving
- Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
- Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
- Configure call recording and monitoring
Target Audience
- Collaboration engineers
- Collaboration administrators
Course Prerequisites
Before taking this offering, you should have:
- Basic understanding of networking technologies
- Basic understanding of voice and video
- Cisco Unified Communications Manager experience including single-site dial plan, single PSTN gateway, and SIP trunks
Certification
Other Info
CSCU-LP-CLICA-V1-028112
Cisco Digital Learning Library