Implementing Cisco Collaboration Applications (CLICA) v1.2

Access Duration: 180 days

CCNP Collaboration - Concentration

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Implementing Cisco Collaboration Applications (CLICA) v1.2

Continuing Education Credits: 40

Learn more about the Cisco Continuing Education program.

Labs

Self-Paced Training

Video Training

Access Duration: 180 days

$1,000.00

Overview

The Implementing Cisco Collaboration Applications (CLICA) training teaches you the knowledge and skills to configure and troubleshoot Single Sign-On (SSO), Cisco Unity Connection and Cisco Unity Express, and Application clients.

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Topics covered include streamlining communication procedures, strengthening compliance measures, and enhancing communication systems and devices.

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Course Objectives

  • Configure Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
  • Configure and troubleshoot Cisco Unity Express
  • Describe SSO for Cisco Unified Communications applications
  • Describe how Cisco Jabber and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
  • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
  • Configure and troubleshoot Chat rooms and message archiving
  • Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
  • Configure call recording and monitoring

Target Audience

  • Collaboration engineers
  • Collaboration administrators

Course Prerequisites

Before taking this offering, you should have:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single-site dial plan, single PSTN gateway, and SIP trunks

Certification

Associated Certifications: CCNP Collaboration


Associated Exam: 300-810 CLICA

Other Info

Part Number:
CSCU-LP-CLICA-V1-028112
Product Line:
Cisco Digital Learning Library