Cisco Customer Success Manager
The Cisco Customer Success Manager certification provides a solid framework and a core set of skills and knowledge to help you deliver immediate value to your relationship with your customers. Validate your ability to develop and integrate solutions, identify adoption barriers and how to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals, and cultivate new sales opportunities through the entire customer lifecycle.
Give yourself the best possible chance to pass your certification exams by purchasing Cisco authorized training products.
Learn more about Cisco Customer Success Manager certification.
Access Duration: 365 days
Cisco U. Essentials is a digital learning experience that includes one year’s access to in-depth fundamentals training and labs, associate-level certification prep, and Cisco-adjacent content to support your multi-vendor stack.
Access Duration: 365 days
Cisco U. All Access is a digital learning experience that includes one year’s access to all our in-depth product, solution, and certification training and labs, plus Cisco-adjacent content to support your multi-vendor stack.
Cisco Customer Success Manager Specialist
Access Duration: 180 days
The Cisco Customer Success Manager (DTCSM) course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully, helping your customers realize value from their solutions and achieve their business outcomes.