Cisco Certified Technician
Certification as a Cisco Certified Technician shows that you have the skills to successfully perform onsite support and maintenance of Cisco networking and system devices and work effectively with the Cisco Technical Assistance Center.
The Cisco authorized training for support technicians is presented online in short modules that deliver the right amount of information, without requiring extensive time out of the field. The course teaches support engineers the proper maintenance and troubleshooting procedures, as developed and used by the Cisco Global Technical Assistance Center, including the following skills:
- Diagnostic fundamentals
- Proper techniques for repair, replacement, hot-swap, and restoration of devices to factory settings
- Opening support cases with Cisco
Diagnostic fundamentals Proper techniques for repair, replacement, hot-swap, and restoration of devices to factory settings Opening support cases with Cisco.
Give yourself the best possible chance of passing your certification exam by purchasing Cisco authorized certification training.
CCT Routing and Switching
Access Duration: 180 days
The Cisco Certified Technician Supporting Cisco Routing and Switching Network Devices (RSTECH) v3.0 course focuses on the skills required for onsite support and maintenance of Cisco® routers, switches, and operating environments.
CCT Data Center
Access Duration: 180 days
This is a 7- to 8-hour training course designed for field support engineers working with Cisco data center system devices and operating software. Purchase covers a 6-month subscription period for a single user and provides access to the most current information on Cisco products.
CCT Collaboration
Access Duration: 180 days
The Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) course focuses on the skills required for onsite support and maintenance of Cisco® collaboration endpoints and operating environments.