Cisco Certified Technician
Certification as a Cisco Certified Technician shows that you have the skills to successfully perform onsite support and maintenance of Cisco networking and system devices and work effectively with the Cisco Technical Assistance Center.
The Cisco authorized training for support technicians is presented online in short modules that deliver the right amount of information, without requiring extensive time out of the field. The course teaches support engineers the proper maintenance and troubleshooting procedures, as developed and used by the Cisco Global Technical Assistance Center, including the following skills:
- Diagnostic fundamentals
- Proper techniques for repair, replacement, hot-swap, and restoration of devices to factory settings
- Opening support cases with Cisco
Diagnostic fundamentals Proper techniques for repair, replacement, hot-swap, and restoration of devices to factory settings Opening support cases with Cisco.
Give yourself the best possible chance of passing your certification exam by purchasing Cisco authorized certification training.
Access Duration: 365 days
Cisco U. Essentials is a digital learning experience that includes one year’s access to in-depth fundamentals training and labs, associate-level certification prep, and Cisco-adjacent content to support your multi-vendor stack.
Access Duration: 365 days
Cisco U. All Access is a digital learning experience that includes one year’s access to all our in-depth product, solution, and certification training and labs, plus Cisco-adjacent content to support your multi-vendor stack.
CCT Field Technician
Access Duration: 180 days
The Supporting Cisco Devices for Field Technicians (FLDTEC) training teaches you knowledge and skills related to on-site replacement of Cisco technologies across routing, switching, data center, unified computing system (UCS), and collaboration platforms.
CCT Routing and Switching
Access Duration: 180 days
The Cisco Certified Technician Supporting Cisco Routing and Switching Network Devices (RSTECH) v3.0 course focuses on the skills required for onsite support and maintenance of Cisco routers, switches, and operating environments.
CCT Data Center
Access Duration: 180 days
The Cisco Certified Technician Supporting Cisco Data Center System Devices training is designed for field support engineers working with Cisco data center system devices and operating software.
CCT Collaboration
Access Duration: 180 days
The Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) training focuses on the skills required for onsite support and maintenance of Cisco collaboration endpoints and operating environments.