Privacy Policies

Cisco cares about the proper use and protection of your personal information. For more information about Cisco privacy policies, you can also read Cisco's Privacy Statement.

Communications and Opt-in Policies

When you make a purchase from the Cisco Learning Network Store, we use the information you provide to process your order. We will send you email to confirm your order and may need to contact you by phone, postal mail, or email if we have questions about your order. We respect your privacy and will not sell or rent your information to third parties or market to you without your permission.

During a transaction, you may be asked for communication preferences regarding, the Cisco Learning Network and our partners. Should you decide to change your communication preferences at a later time, simply log in to and/or the Cisco Learning Network, go to your profile, and change your options.


For your convenience, we use cookies that help us recognize you during future trips or orders on the store. The cookie will remember your system, access level and preferences—it is not used to record any personal information. The cookies are encrypted using 128-bit encryption and cannot be read by any other webpage. The cookie itself actually contains no personal information; it is just a unique identifier for the Cisco Learning Network Store to recognize your browser. ID and Other Account Information

In some cases, we may need you to provide identifying information to validate that you are entitled to purchase, receive, or use a particular product or application. In these cases, we may ask you for your ID or other identifier, such as a Cisco Certified Systems Instructor (CCSI) number. As with all other personal information, this information will be kept confidential and used only in support of processing your order and delivering your products and services to you.