Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0

Access Duration: 180 days

CCT Collaboration

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Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) v1.0

Self-Paced Training

Access Duration: 180 days

$299.00

Overview

The Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) training focuses on the skills required for onsite support and maintenance of Cisco collaboration endpoints and operating environments.

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Technicians in this area must be able to identify Cisco collaboration endpoint models, accessories, cabling, and interfaces; understand the Cisco collaboration software and identify commonly found software; and be able to use the Cisco Command-Line Interface (CLI) to connect and service products. You will increase your competency in collaboration fundamentals, use common network tools for Data, Video, and Voice infrastructure components, perform common service-related tasks specific to Cisco Collaboration products, and achieve basic troubleshooting tasks including replacing hardware due to failure or upgrade.

This training prepares you for the 100-890 CLTECH exam. If passed, you earn the Cisco Certified Technician (CCT) Collaboration certification.

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Course Objectives

  • Use basic Cisco software configuration and tools: CLI commands, Tera Term, Putty, file transfer protocols, USB Storage, serial connections, and Windows
  • Describe video and collaboration fundamentals and Cisco collaboration products, including software and hardware components
  • Perform remedial services (hardware break/fix) on Cisco collaboration products, including software and configuration backup and restore, test calls, software upgrade/downgrade, endpoint resets, and change passwords
  • Recognize correct connections and configuration
  • Perform basic Layer 1 and basic Layer 2 troubleshooting

Target Audience

  • Cisco Third-Party Maintainer Field Engineers

Course Prerequisites

No prerequisites

Certification

Associated Certification: CCT Collaboration

Associated Exam: 100-890 CLTECH

Other Info

Part Number:
CSCU-LP-CLTECH-V1-028471
Product Line:
Cisco Digital Learning Library