Business Transformation
With the ever-changing relationship between the customer and provider, the training course below prepares you for this digital transformation. The course covers the Customer Success Manager job role.
Cisco Customer Experience training and examinations prepare you for key roles in services or subscription-based organizations.
Access Duration: 365 days
Cisco U. Essentials is a digital learning experience that includes one year’s access to in-depth fundamentals training and labs, associate-level certification prep, and Cisco-adjacent content to support your multi-vendor stack.
Access Duration: 365 days
Cisco U. All Access is a digital learning experience that includes one year’s access to all our in-depth product, solution, and certification training and labs, plus Cisco-adjacent content to support your multi-vendor stack.
Cisco Customer Success Manager Specialist
Access Duration: 180 days
The Cisco Customer Success Manager (DTCSM) course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully, helping your customers realize value from their solutions and achieve their business outcomes.