Processing Orders

Regardless of which payment type you use, when you complete the order process, you will receive an order confirmation number on the screen, in email, and in My Orders under My Account on the store website. The My Orders page displays the status of your transaction. Once the transaction is complete and confirmed, your products and services will be made available or shipped to you.

Q. Where can I find my invoice?

A. You can find your invoice in the My Account page. Once you navigate to the My Account page, locate your order and click on the 'View Invoice' button.

Q. Is it possible to purchase training for another user?

Yes, you can process an order for another user during checkout by entering the end user’s email address associated with their Cisco account. For example, a purchasing agent may purchase and register training for a number of learners.