Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) v1.0
Cisco E-Learning for CTCOLLAB v1.0 teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions.
It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.
This Cisco self-paced course is designed to be as effective as classroom training. Course content is presented in easily-consumable segments via both Instructor Video and text. Interactivity is enabled through Discovery Labs, content review questions, and graded Challenge labs and tests. This makes the learning experience hands-on, increasing course effectiveness, and provides students direct feedback on how well they have mastered the material. And gamification features are built in, including earning badges and a leaderboard, to encourage better performance.
Upon completion of this course, you will have knowledge of:
It is recommended, but not required, that students have the following knowledge and skills:
Associated Certification: CCNP Collaboration
Associated Exam: 300-080 CTCOLLAB
Cisco Digital Learning Library